Media Alert
NEW ORLEANS, LA – April 27, 2012 – iQmetrix, the leading provider of retail management software for the North American wireless industry, is partnering with Habitat for Humanity immediately following the CTIA Wireless Conference in New Orleans in May to help rebuild homes destroyed by Hurricanes Katrina and Rita.
“Community is deeply important to iQmetrix; it’s one of our core values,” said Christopher Krywulak, iQmetrix President and CEO. “This year, we wanted to connect with our customers, partners and the people of New Orleans, and support Habitat for Humanity’s Gulf Coast recovery efforts. iQmetrix is honored to help in the rebuilding in New Orleans.”
Also joining in this effort is iQmetrix partner ProtectCell, who will send five employees to participate and customer Connectivity Source who has committed 10 employees from its Baton Rouge corporate office and a $1,000 donation to the cause.
“As a dealer with 15 retail locations in South Louisiana and seven in the New Orleans area, I think this is a great idea,” said Scott Aronstein, President and CEO of Connectivity Source. “We were all affected by the devastation of these events and I am excited to donate time and money to these efforts. Thank you, iQmetrix, for bringing focus to this project and getting us all to pitch in.”
What: iQmetrix teams up with local clients and partners to help Habitat for Humanity rebuild homes damaged or destroyed by Hurricanes Katrina and Rita and the resulting flooding in New Orleans. Volunteers will spend a day helping build a total of two to three new houses.
Clients who aren’t able to make it to the event are encouraged to collect donations for Habitat for Humanity through the Donations Module on the iQmetrix RQ4 Retail Management system.
Where: [TBD], New Orleans, Louisiana.
When: Friday, May 11, 2012 - 7:45am – 4:00pm
Who: Fifty-five iQmetrix employees, partners and clients will don hard hats with Habitat for Humanity.
Why: To raise money and awareness of the efforts of Habitat for Humanity.
Media Contact:
Kim Dearborn
Nadel Phelan, Inc.
1-831-440-2407
kim.dearborn@nadelphelan.com
New Orleans Area Habitat for Humanity: www.habitat-nola.org
Connectivity Source: www.connectivitysource.net
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
iQmetrix and Habitat for Humanity Team Up to Rebuild Homes in New Orleans
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iQmetrix Unveils Solutions That Bring Online and Mobile Experiences In-Store
-- Interactive, Flexible and Engaging Applications for Retailers and Consumers Highlighted at CTIA 2012 --
NEW ORLEANS (CTIA Booth #1432) May 8, 2012 – iQmetrix, the leading provider of retail management software for the North American wireless industry, today announced three new retail solutions that bring elements of the online shopping experience into the physical store: XQ Interactive Retail™ AppStream™, XQ Interactive Retail Browse™ for iPad®, and PocketRQ™ Inventory.
Online and mobile shopping have changed the way consumers research, compare and purchase products. To stay competitive, retailers must provide an omni-channel experience: offering the information, convenience, and user interface consumers expect from online and mobile channels – all within the store. iQmetrix’s three new solutions provide retailers with tools to engage customers, boost sales and manage inventory, while also creating a unique overall shopping experience.
NEWS FACTS:
XQ AppStream – a new consumer-facing application of the XQ Interactive Retail SaaS solution that displays a variety of mobile apps on an interactive touchscreen interface. With the increasing number of smartphone applications available, it’s difficult for consumers to choose new apps. With XQ AppStream, consumers can select an app to learn more about it and/or scan a QR code to download the app to their mobile devices while in the store.
• Enables consumers to browse smartphone applications through an interactive interface. With XQ AppStream, retailers can curate apps according to themes and uniquely display them, thus becoming a “trusted advisor” or source of recommendations for consumers.
• Engages consumers in-store by providing them with an entertaining experience and educational product content.• Attracts consumers into the store and creates customer loyalty by displaying apps, clustered according to areas of interest. Staff picks encourage customers to return to the store to see which apps are most popular.
XQ Browse for iPad – a virtual product catalog that offers in-depth information on available devices, rate plans, accessories and feature add-ons via an in-store touchscreen display or handheld tablet. Now available for iPad, XQ Browse gives retailers even more flexibility for empowering customers and staff with on-demand product information.
• Provides retailers with a mobile sales aid and training tool. Staff can carry the iPad with them anywhere in the store to walk consumers through product and feature options. The application also keeps all parties updated on new product releases and specs.• Offers flexible display options that include hand-held cases, counter displays and free standing kiosks.• Digitally extends retail shelf space, allowing retailers to digitally display their entire product line and keeping more products in the back. This maximizes floor space and helps decrease inventory loss.• Provides an in-depth shopping experience by providing consumers with the ability to browse product catalogs, compare products and make an informed purchase decision.• Creates a unique shopping experience, allowing consumers to drill down through available products and features and build a shopping list, selecting a device, rate plan, features, and accessories. Consumers can either send their shopping list to the point-of-sale for convenient checkout or scan a system-generated QR code to save their shopping list to their smartphone.
PocketRQ Inventory – allows retail staff to efficiently perform inventory counts by scanning items in the back of house and checking stock availability while in the front of house.
• Increases sales and speeds up customer service by providing salespeople with the ability to quickly check inventory stock for requested items, increasing customer satisfaction.• Maintains a constant presence on the sales floor by providing staff with the tools they need to check stock up front. More importantly, it keeps them accessible to customers as they do so.• Reduces error-prone and time-consuming inventory counts by allowing employees to quickly and accurately count serialized and non-serialized products, eliminating errors and re-counts.• Provides staff with the power to regularly count inventory, thus reducing losses due to theft and inventory shrinkage.
SUPPORTING QUOTE:“ iQmetrix develops solutions that create an omni-channel shopping experience to empower retailers, while providing the consumer with a consistent shopping experience across online, mobile and in-store channels,” said Christopher Krywulak, iQmetrix President and CEO. “These interactive solutions deliver a unique experience to the customer, and provide a flexible, streamlined and efficient workflow for retail staff – ultimately increasing ROI and customer loyalty.”
iQmetrix will be signing up Beta users at CTIA in advance of the products’ June 2012 Beta Launch.
Social Media Resources
• XQ Interactive Retail YouTube Video• Blog Posts:
www.iqmetrix.com/industry-news-and-views
• Twitter: http://twitter.com/#!/iQmetrix (@iQmetrix)
Media Contact:
Kim Dearborn
Nadel Phelan, Inc.
1-831-440-2407
kim.dearborn@nadelphelan.com
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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iQmetrix Ranked Among Canada’s Fastest-Growing Companies
Company listed in the PROFIT 200 list for third consecutive year
VANCOUVER, BC – June 4, 2012 – iQmetrix, a leading provider of end-to-end retail solutions, has ranked #125th in PROFIT Magazine’s list of Canada’s 200 Fastest-Growing Companies. This is iQmetrix’s third year in a row on the PROFIT 200 list.
PROFIT ranks Canada’s fastest-growing companies according to five-year revenue growth. The annual list is published in the Summer issue of PROFIT and online at PROFITguide.com.
“The PROFIT 200 companies are an inspiration to Canadian entrepreneurs and would-be entrepreneurs,” says Ian Portsmouth, Editor-in-Chief of PROFIT Magazine. “PROFIT is proud to celebrate the success of these businesspeople, who, despite a challenging economy, have achieved outstanding success in a wide variety of fields.”
Supporting Quote:
“We are honored to be recognized once again by PROFIT as one of Canada’s most successful growth companies,” said Christopher Krywulak, iQmetrix President and CEO. “Our rapid growth is the product of the hard work of our employees, who are committed to our culture, to the success of the company, and to creating great experiences for our clients and their customers as well.”
Media Contact:
Kim Dearborn
Nadel Phelan, Inc.
1-831-440-2407
kim.dearborn@nadelphelan.com
Social Media Resources
XQ Interactive Retail YouTube Video
Blog Posts: www.iqmetrix.com/industry-news-and-views
Twitter: @iQmetrix http://twitter.com/#!/iQmetrix
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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APW Brands Unveils iQmetrix XQ Interactive Retail Solution at Philadelphia International Airport
--- Partnership Enhances APW Brands Stores with Engaging Touchscreen Shopping Experience ---
VANCOUVER, British Columbia, July 31, 2012 -- iQmetrix, a leading provider of retail management solutions, today announced that APW Brands, an airport-based retailer of consumer electronics and wireless accessories, has selected XQ Interactive Retail™ and RQ Retail Management System™ to deliver great experiences in its stores. The Philadelphia International Airport location is the first in a series of stores to be outfitted with interactive digital displays that bring elements of online and mobile shopping experiences into the physical store through a suite of applications.
APW Brands chose iQmetrix's end-to-end retail solutions – RQ4 Retail Management System and XQ Interactive Retail – to provide its customers with an engaging, efficient and unique shopping experience. RQ4 Retail Management is a complete software solution designed for wireless retailers to manage people, business processes and strategic decision-making, reducing the time and cost spent on coordinating administrative systems and back-office operations. XQ Interactive Retail, a suite of in-store touchscreen applications that engage, educate and guide customers through the sales process, brings the best of the online shopping experience into the in-store environment.
Boasting a sleek, stylized design aesthetic, APW Brands' consumer electronics and wireless accessory stores can be found in major airports across the United States. When they began planning to expand into additional airport locations, APW Brands sought a cohesive retail management solution that would deliver integrated applications to run the business along with rich, interactive touchscreen software to attract, educate and engage its customers in the front of the house.
The newly remodeled Tech Interaction store in Terminal C of the Philadelphia International Airport celebrated its grand re-opening on March 20, 2012. Other stores slated for this new technology include Pittsburgh International, Baltimore, Washington International and Philadelphia International - Terminal B, with 4 additional stores to be rolled out in the coming months.
Supporting Quotes:
Miguel Mayorca, VP Marketing, APW Brands:"XQ has been an integral part of the success of our two latest concepts: Tech Interaction and Touch Table. We love this software because it helps us bridge the gap between the online and in-store customer experience by simplifying the product research process in a retail environment. XQ brings excitement to the customer in a user-friendly manner."
Christopher Krywulak, CEO, iQmetrix:"APW Brands has a great concept and a substantial customer base, but they knew they needed support for the back-of-house and front-end business processes as they expanded. iQmetrix designed RQ and XQ to provide the intelligent retail management and customer engagement solutions that help retailers like Airport Wireless deliver a great customer experience."
Social Media Resources
- XQ Interactive Retail YouTube Video
- Blog Posts: www.iqmetrix.com/industry-news-and-views
- Twitter: http://twitter.com//iQmetrix
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
About APW Brands
Established in 1997, APW Brands retail electronics stores operate in 21 major metropolitan U.S. airports. These stores are a haven for business travelers seeking the latest in mobile productivity tools and accessories, or holiday travelers seeking a high quality entertainment device. Customers are encouraged to test out the numerous live demonstration units, and ask as many questions as they like. Additional information, including locations, can be found by visiting www.AirportWireless.com or www.TechShowcase.com.
Media Contacts:
iQmetrix
Kim Dearborn
Nadel Phelan, Inc. 1-831-440-2407
kim.dearborn@nadelphelan.com
Airport Wireless
Kim Seyler
APW Brands 1-412-480-0821
kim.seyler@apwbrands.com
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iQmetrix Releases Back-to-School Mobile Phone Sales Stats [INFOGRAPHIC]
-- BlackBerry Sales Down from 27.6 to 1.5 Percent Market Share Since 2010, Android Sales Holding Steady, Prepaid Plans Favored in the South --
VANCOUVER, British Columbia – Sept. 26, 2012 – iQmetrix, the leading provider of retail management software for the North American wireless industry, today released statistics on Back-to-School mobile phone purchasing trends over an eight-week period from July 23 through September 14, 2012. iQmetrix sampled data from nearly 7,000 independent wireless retailers across the United States revealing year-over-year (YOY) buying trends from 2010, 2011 and 2012. (See full infographic below.)
As Apple prepared to release its newest handheld device, iQmetrix statistics reveal that Android is still holding its own, while feature phones and BlackBerry devices have taken a significant downturn. Additionally, prepaid plans reveal the cost-conscious mindset of students and Back-to-School shoppers when broken out regionally.
iQmetrix collects data from its RQ4 Wireless Retail Management Software, that is utilized by independent wireless retailers across North America to process more than 15.5 million handset transactions each year. Information gathered from this significant database provides a unique look into mobile phone, plan, add-on and accessory purchasing trends.
“At iQmetrix, we have built comprehensive business analytics that provide wireless dealers and C-level executives with the ability to effectively analyze patterns and monitor consumer buying trends,” said Christopher Krywulak, CEO, iQmetrix. “While we are not an analytic firm, our RQ Retail Management System reaches across the U.S. wireless market to deliver powerful statistics like these, allowing us and our users to stay ahead of the competition in a rapidly changing industry.”
Key Findings (Full infographic at bottom)
OS – Android vs. iOS
It’s a close race, with Android and Apple’s iOS going head-to-head. Android captured a 59.1 percent share of consumer spending, while iPhone purchases were significant at 39.2 percent, prior to the release of the iPhone 5.*
BlackBerry and Windows Phone OS – Sales significantly decrease
BlackBerry sales took the biggest hit this year. 2012 figures reveal a 1.5 percent share of the market as compared 10.5 percent in 2011 and 27.6 percent in 2010, a 26.1 percent drop in two years.
Windows Phone falls to the back of the pack at 0.2 percent in 2012 as compared to a 2011 market share of 1.7 percent and 0.1 percent in 2010, a stunning indication that consumers are looking to iOS and Android for their mobile device needs.
Smartphones vs. feature phones
Consumers have finally adopted the smartphone with a 33 percent increase YOY since 2010. Overall, smartphone sales increased to 77 percent, as compared to 59 percent in 2011 and 44 percent in 2010. Feature phones have steadily decreased from 56 percent in 2010, 41 percent during the same period in 2011 and a mere 23 percent in 2012.
Prepaid plans – A clear regional choice
Additional data revealed interesting buying trends for prepaid plans in the United States. YOY prepaid plan sales indicate that 28 percent of all wireless plans activated during the Back-to-School period were prepaid for 2012, up from 17 percent in both 2011 and 2010.
Regionally, prepaid plans are favored in the South at 36 percent, with the Northeast coming in second at 30 percent. In the Midwest, 24 percent of the plans purchased in the Back-to-School period were prepaid plans. Meanwhile, only 16 percent of consumers in the West purchased prepaid plans.
Below is the full infographic from iQmetrix (click to expand):
Media Contact:
Kim Dearborn
Nadel Phelan, Inc.
831.440.2407
kim.dearborn@nadelphelan.com
iQmetrix Social Media Resources:
XQ Interactive Retail YouTube Video
Blog Posts: http://www.iQmetrix.com/industry-news-and-views
Follow @iQmetrix on Twitter: http://twitter.com/iQmetrix
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
*YOY statistics for the iPhone captured in 2011 and 2010 did not include sales data from a variety of carriers, including Verizon and Sprint, which didn’t begin carrying the iPhone until February 2011 and October 2011 respectively. To date, T-Mobile does not carry the iPhone, while Virgin Mobile and Cricket both began offering prepaid iPhone plans in June 2012.
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iQmetrix Releases Smartphone Sales Stats Since iPhone 5 Launch [INFOGRAPHIC]
-- iPhone 5 Accounts for 20 Percent of Smartphones Activated in North America
Since September 21 launch --
VANCOUVER, British Columbia – Oct. 10, 2012 – iQmetrix, the leading provider of retail management software for the North American wireless industry, today released statistics on smartphones purchased since the iPhone 5’s Sept. 21 launch (Sept. 21 to Oct. 7, 2012). iQmetrix sampled data from nearly 7,000 independent wireless retailers across North America revealing year-over-year (YoY) buying trends from 2011 and 2012. (See full infographic below.)
iQmetrix collects data from its RQ4 Retail Management Software, utilized by independent wireless retailers across North America to process more than 15.5 million handset transactions each year. Information gathered from this significant database provides a unique look into mobile phone, plan, add-on and accessory purchasing trends.
Key Findings (View full infographic at below)
iOS took the lead among all smartphone operating systems, with iPhones comprising 56.7 percent of all phones sold during the 16-day period (Sept. 21 to Oct. 7, 2012). The iPhone 5, in particular, made up 20.1 percent of all phones sold. During the same period in 2011, iPhones only comprised 16.6 percent of smartphones sold.*
Android was bumped to second place with 40.9 percent of all phones sold during the 16-day period. This is a significant drop from commanding 71.1 percent of smartphones sold during the same period in 2011.*
BlackBerry phones consisted of only 2.0 percent (down from 11.2 percent in 2011) of the smartphones sold during the period, followed by Windows Phones at 0.5 percent (down from 1.1 percent in 2011.)
Highest regions for iPhone 5 sales were Canada (31.7 percent of all smartphones) and the Western U.S. (24.3 percent of all smartphones). Lowest regions were the Northeastern U.S. (18.0 percent) and the Midwestern U.S. (11.6 percent).
BlackBerry phones consisted of 11.3 percent of all smartphones sold in Canada (down from 32.3 percent last year) during the period and 2.4 percent of all smartphones sold in the Northeastern U.S. (down from 16.0 percent last year). In all other regions, BlackBerrys comprised less than 1 percent of all smartphones sold.
*YoY statistics for the iPhone captured in 2011 did not include sales data from a variety of carriers, including Verizon and Sprint, which didn’t begin carrying the iPhone until February 2011 and October 2011 respectively. To date, T-Mobile does not carry the iPhone, while Virgin Mobile and Cricket both began offering prepaid iPhone plans in June 2012.
Below is the full infographic from iQmetrix (click to expand).
Media Contact:
Kim Dearborn
Nadel Phelan, Inc.
831.440.2407
kim.dearborn@nadelphelan.com
iQmetrix Social Media Resources:
iQmetrix YouTube Channel: http://www.youtube.com/user/iqmetrixcorp
Blog Posts: http://www.iQmetrix.com/industry-news-and-views
Follow @iQmetrix on Twitter: http://twitter.com/iQmetrix
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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iQmetrix wins Software Solutions Industry Partner of the Year: 2012 Microsoft Partner Network IMPACT Awards
Microsoft Canada Inc recognizes achievements of leading Canadian technology partners.
Vancouver, BC – November 16, 2012- iQmetrix announced today that it has been selected as the winner in the ISV/Software Solutions Industry Partner of the year at the 2012 Microsoft Partner Network IMPACT Awards. The tenth annual IMPACT Awards recognize excellence within the Microsoft technology partner community in Canada. The winners were announced at an awards ceremony held at the Four Seasons Hotel, located in Yorkville, Toronto on November 13th, 2012.
Technology Partners like iQmetrix are always finding new and exciting ways to develop and deliver innovative technology solutions, making them true leaders in their respective fields.Mark Dodds, Vice-President of Small Business, Midmarket Solutions & Partners, Microsoft Canada Inc.
“As recognized at the annual IMPACT Awards, there is tremendous momentum in our Partner Community because stronger customer relationships are being built,” said Mark Dodds, Vice-President of Small Business, Midmarket Solutions & Partners, Microsoft Canada Inc. “Technology Partners like iQmetrix are always finding new and exciting ways to develop and deliver innovative technology solutions, making them true leaders in their respective fields.”
iQmetrix was chosen as the winner in ISV/Software Solutions Industry Partner of the Year category for its XQ Interactive Retail solution that enables retailers to attract, engage and educate consumers for a superior in-store experience.
We pride ourselves in providing intelligent retail management and customer engagement solutions that help retailers deliver a great customer experience.Christopher Krywulak, CEO, iQmetrix
“We are honored to be recognized as a finalist in this category,” said Christopher Krywulak, CEO at iQmetrix. “We pride ourselves in providing intelligent retail management and customer engagement solutions that help retailers deliver a great customer experience. Our XQ product takes advantage of Windows Azure technology to provide our clients a cloud-based Interactive Retail solution that offers many valuable benefits.”
For more information on the winning solutions at the 2012 IMPACT Awards, please visit www.microsoft.ca/awards.
About the Microsoft Partner Network IMPACT Awards
In 2003, Microsoft Canada Inc. launched the IMPACT Awards, a program to recognize the numerous achievements within its technology Partner community. This year, Microsoft celebrates the 10th Anniversary of the program with 25 award categories designed to recognize innovation across Microsoft Partner Network Competencies, Emerging Technologies, and Marketing, Relationships & Partnering Excellence.
The IMPACT Awards are open to Active Canadian members of the Microsoft Partner Network.
For a list of all 2012 finalists, and more information on the Microsoft Partner Network IMPACT Awards, please visit http://www.microsoft.ca/IMPACT.
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States.www.iQmetrix.com
For more information on Microsoft Partner Network IMPACT Awards only, please contact:
John Clute
High Road Communications
john.clute@highroad.com
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iQmetrix ranks among 50 Best Small & Medium Employers in Canada for third straight year
VANCOUVER, BC -- Dec. 5, 2012 -- iQmetrix is pleased to announce it has ranked 24th among the 50 Best Small & Medium Employers in Canada for 2013. This marks the third year in a row that iQmetrix has made the Top 50 list, ranking 10th in 2012 and 24th in 2011 as well.
The annual list is determined by AonHewitt and the Queen's School of Business, in partnership with PROFIT Magazine. AonHewitt and Queen's surveyed participating companies' employees, HR team and executives to measure overall employee engagement and a number of other factors.
The complete list of the 50 Best Small & Medium Employers in Canada was published on PROFITguide.com today.
“Being on this prestigious list suggests we have built a great place to work, but we’re most excited by the opportunity we see to get better,” said Nevin Danielson, iQmetrix's Manager of Employee Development.
“iQmetrix operates with minimal hierarchy. That lack of structure helps us be responsive and flexible. It also means each iQer has a role in creating our environment and determining how we collaborate," he added."We’re proud of what this result says about our colleagues and their commitment to building our organization.”
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Direct: 604.694.8038
Mobile: 604.551.9907
Email: AllanP@iQmetrix.com
About the 2012 Best Small & Medium Employers in Canada study:
The study is conducted by the Queen’s Centre for Business Venturing, the Queen’s University School of Business and Aon Hewitt. Organizations that have operated in Canada for at least three years and have between 50 and 399 Canadian-based permanent employees are eligible to participate. The 2013 study marks the 8th time the study has been conducted.
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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iQmetrix Volunteering with Habitat for Humanity over Holidays in All Its Office Cities
VANCOUVER, BC -- Dec. 17, 2012 -- iQmetrix teams from its offices in Vancouver, Regina, Winnipeg, and Charlotte, N.C. (Davidson) are volunteering with Habitat for Humanity affiliates in each location for a North American build day this holiday season. As avid community supporters, iQmetrix teams are excited to be on sites in Canada and the U.S. to help hard-working, low-income families achieve their dreams of home ownership.
iQmetrix is a leading provider of retail management solutions for the North American wireless industry. iQmetrix is led by an executive team that believes in giving back to the communities in which they live and work by supporting organizations like Habitat for Humanity.
Having built homes in New Orleans following hurricanes Katrina and Rita, the iQmetrix team decided to volunteer in its respective office locations as a team-building day –- allowing staff to get out of the office and make a difference in the local community.
“At iQmetrix, we have a culture that focuses on great experiences both at work and in our communities," said iQmetrix President and CEO Christopher Krywulak. "Our team is passionate about giving back –- it’s why we partnered with Habitat for Humanity in New Orleans following the hurricanes and why we chose to take a day this holiday season to help less fortunate families closer to home.”
The company also donated to the Habitat for Humanity affiliates with whom they are volunteering. The funds will help with the overall costs of materials to continue to build more homes. Families that move into Habitat homes pay an interest-free mortgage, allowing them to save money for their children’s education and escape the cycle of paying high rent for substandard housing.
Media Contacts:
Allan Pulga
Manager, Communications
iQmetrix
Direct: 604.694.8038
Mobile: 604.551.9907
Email: AllanP@iQmetrix.com
Trish Bezborotko
Director of Fund Development
Habitat for Humanity Regina
522-9700 ext 229/539-0832
tbez@habitatregina.ca
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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iQmetrix announces new integrated RQ4 partner, Chatterspot
VANCOUVER, BC – April 16, 2013 – iQmetrix is pleased to announce its newest partner, Chatterspot, whose customer loyalty and marketing automation software will soon be integrated with RQ4, iQmetrix’s industry leading retail management solution designed for wireless retailers.
Chatterspot is a division of TEGA Technologies, a California-based marketing automation software company founded in 2003. The company offers wireless retailers multi-channel targeted marketing services.
“Chatterspot’s SMS and email marketing solutions are a great fit for RQ4. Our client base is often looking for better ways to connect with their customers – on the very phones they sell them,” says Christopher Krywulak, iQmetrix’s President and CEO. “Chatterspot helps make that outreach process easier for our clients.”
The Chatterspot-RQ4 integration is slated for the upcoming version of RQ4 (v4.13). It will provide customized enrollment forms within RQ4 to turn customers in to preferred members. Upon registration, the customer will be labeled a “member” within RQ4, and will immediately receive a welcome text and/or email message. The data collected during enrollment will then automatically trigger unique targeted, personalized messages via text and email.
“We’re very excited to partner with iQmetrix on this RQ4 integration,” says Brandon De Jong, Vice President of Chatterspot. “We understand the challenges wireless retailers face when attempting to maintain relationships with their customers. This integration will help RQ4 users increase their capacity to continually connect with their customers on a 1:1 level.”
Media Contacts:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
Brandon De Jong
Vice President
Chatterspot
Phone: 605.366.946
Email: brandon@chatterspot.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
About Chatterspot:
Chatterspot is marketing technologies company dedicated to developing innovative solutions to help wireless retailers increase consumer engagement, loyalty and revenue. Chatterspot is a division of TEGA Technologies with offices in CA, SD and TX. www.chatterspot.com
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iQmetrix creates ‘iQ Forest’ to offset carbon footprint
VANCOUVER, BC – April 22, 2013 – Today, in recognition of Earth Day, iQmetrix is pleased to announce the creation of its very own “iQ Forest,” in partnership with the Peace River, Alta.-based company, The Carbon Farmer. The iQ Forest consists of 240 trees, representing one tree for every iQmetrix employee.
The iQ Forest occupies nearly 1,400 square metres of new forest. The iQ Forest is also expandable – employees, friends and partner companies can purchase trees to be planted on an ongoing basis.
“We’re very excited about our new iQ Forest,” says iQmetrix President and CEO Christopher Krywulak. “One of our company’s core values is ‘Environment,’ and being able to offset our carbon footprint while restoring a portion of Canada’s beautiful forests was a great fit for iQmetrix. That, and we also get to support an innovative Canadian company in the process. It’s a big win altogether.”
The iQ Forest is an initiative led by the “iQ Green Team,” a number of iQmetrix employees that go out of their way to help make the company as environmentally friendly as possible.
Last fall, members of the iQ Green Team saw The Carbon Farmer’s pitch on CBC’s Dragon’s Den and thought it would be good way to purchase carbon credits for iQmetrix. Earlier this year, iQmetrix became a Climate Smart-certified company and in doing so, calculated the amount of emissions generated by employee travel and running the Vancouver head office (emission totals for the other offices – in Regina, Winnipeg and Davidson, NC – are still pending). In addition to creating the iQ Forest, iQmetrix purchased 52 tons of carbon credits to offset its known annual CO2 emissions in full.
“We plan to continue working with The Carbon Farmer to purchase additional trees and grow our iQ Forest, so that we can offset all of our company’s emissions in the future,” Krywulak adds.
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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Branham300 ranks iQmetrix #13 among Canadian Software Companies
The Branham Group has ranked iQmetrix as the 13th most profitable software company in Canada for 2012 and #5 among Canadian Software-as-a-Service (SaaS) companies.
This is the third consecutive year iQmetrix has been included in the Branham300, which ranks Information and Communication Technology (ICT) companies based on gross annual revenues.
The Branham Group also ranked iQmetrix #65 among the Top 250 Canadian technology companies for 2012. "The Branham300" consists of these Top 250 companies, followed by Branham's list of "The Next 50 Canadian Technology Companies."
In previous years, iQmetrix ranked 14th among Canadian software companies for 2011; 15th for 2010. iQmetrix also ranked 76th among ICT companies for 2011; 86th for 2010. iQmetrix was ranked #3 among SaaS companies for 2011, which was a new Branham category that year.
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
About the Branham300:
Branham Group's ranking of the top 300 Canadian Information Technology (IT) companies reflects the ever-changing, yet ever-present IT Sector. Just as the IT industry continues to evolve, so does the Branham300. The Branham300—the most comprehensive listing of publicly traded and privately held IT companies in Canada—is published annually. The latest edition is available online at www.branham300.com and in the March/April issue of Backbone Magazine.
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XQ Browse for iPad Officially Available via the Apple App Store
VANCOUVER, BC – May 10, 2013 – iQmetrix is pleased to announce the general availability of its XQ Browse for iPad app via the Apple App store.
XQ Browse for iPad is a tablet version of XQ Browse, which typically functions on large mounted touchscreens within a retail store. Key advantages to XQ Browse for iPad are its portable form factor and ease of deployment in-store, as the Browse-equipped iPads can also be mounted on store counters and displays."This is a significant milestone for XQ as tablets play a key role in the in-store experience," says iQmetrix President and CEO Christopher Krywulak. "Browse for iPad offers our clients a cost effective and flexible means of introducing XQ Interactive Retail technology into their stores."
XQ Browse for iPad brings the familiarity of shopping via tablet into the physical store. It offers an attractive self-service option to customers when a store associate is unable to assist them right away. For the retailer, Browse for iPad frees up shelf space, because it easily displays a store's complete inventory. It also assists salespeople in guiding customers through the browsing process -- either on stationary mounted iPads or anywhere in store, carrying the iPad around with them. Tablet solutions are helpful to B2B sales reps as well; they can display the entire product and service lineup while making sales presentations on the go."Browse for iPad engages our customers with information to make better decisions and empowers our staff to speak about the products more confidently," says Dean Leja, VP of Cellular and More, a Michigan-based Verizon Premium Retailer.
For more information on the impact of XQ Browse for iPad at Cellular and More, please see our complete case study.
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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Envysion Celebrates One Year Anniversary of Successful Integration with iQmetrix’s RQ4 Retail Management System
-- Joint solution from industry leaders helps wireless retailers improve operations and profitability --
VANCOUVER, BC - May 13, 2013 - Envysion®, Inc., (www.envysion.com) the leading Managed Video as a Service provider, today celebrates its first year of partnership with iQmetrix, and its successful integration with iQmetrix’s RQ4 Retail Management System. The integrated solution significantly expanded Envysion’s footprint in the wireless industry, leveraging the RQ4 system’s reputation for helping retailers maximize data, grow revenue, increase efficiency and enhance customer experiences.
“Integrating Envysion’s video-driven business intelligenceTM with RQ4 was a natural fit, granting wireless retailers unprecedented insight into daily store operations and facilitating improvements in merchandising, sales, loss prevention and customer service efforts,” said Kelly Kazakoff, Chief Operating Officer at iQmetrix.
Envysion Insight, the only video-driven business intelligenceTM tool integrated with RQ4, has allows retailers to track and visually review key store performance metrics, stack rank average sale per cashier (to identify associates in need of sales coaching) and audit high risk transactions (such as refunds and discounts, for potential fraud or training issues). Wireless retailers benefit from an easy-to-use video web interface, tailored business intelligence reports and secure video clip sharing.
“As we celebrate the first year of our partnership, we remain committed to delivering value to our shared wireless customers. The integration enriched our solution, enabling our wireless clients to improve decision making and drive additional profit,” said Gregg Hodges, Chief Operating Officer at Envysion.
iQmetrix Press Contact:
Allan Pulga
Manager, Communications
iQmetrix
604.551.9907
AllanP@iQmetrix.com
Envysion Press Contact:
Ashley Schmidt
Envysion, Inc.
303.381.4789
aschmidt@envysion.com
About iQmetrix
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
About Envysion
Envysion enables large, national retail, restaurant, cinema and convenience store operators to increase profitability 10-15% by putting easy-to-use, video-driven business intelligenceTM into the hands of the entire organization. Envysion created the Managed Video as a Service (MVaaS) model which transforms video surveillance into a strategic management tool that provides instant and unfiltered business insights to users across operations, loss prevention, marketing and human resources. The MVaaS model enables Envysion to accelerate innovation by rapidly responding to market opportunity and making new capabilities immediately available to all users. Envysion’s platform quickly scales to 1,000s of locations and 10,000s of users without straining the IT department or network. For more information, visit www.envysion.com or call 877.258.9441.
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iQmetrix Announces New Tools to Connect with Today’s Consumer at CTIA 2013
LAS VEGAS – May 21, 2013 – To help retailers incorporate mobile and omnichannel technology and connect with today’s consumer, iQmetrix is announcing a number of new features to its suite of in-store retail solutions at CTIA 2013. iQmetrix is showcasing these along with a number of partner items at Booth #1145: XQ Browse for iPad, ISIS mobile payment, XQ metrics, RQ4-Chatterspot integration, and the new B.I. for RQ4.
“Our theme for CTIA 2013 is ‘Rethink Retail: Connecting with Today’s Consumer,’” says Christopher Krywulak, iQmetrix President and CEO. “Today’s consumers are seeking a faster, more convenient shopping experience and our XQ and RQ solutions bring new technology into the store to help deliver the experience they’re looking for.”
Below is a breakdown of each of the new features from iQmetrix:
XQ Browse for iPad app: XQ Browse for iPad enhances the in-store experience with on-demand product information for consumers and staff. The app offers flexible usage options from a self-service touchscreen, in-store mobile sales tool or mobile digital catalog for B2B sales reps.
ISIS Mobile Payment: RQ4 now accepts payment through the ISIS Mobile Wallet, a new NFC-based payment system that allows users to tap their phone to pay at the point of sale. ISIS is supported by three of the four major U.S. carriers: Verizon, AT&T and T-Mobile.
XQ Metrics:XQ introduces new metrics to provide clients more insight into how consumers are interacting with XQ touchscreen displays in their stores. Clients can track touch traffic over time and compare performance of different content across stores and displays.
Chatterspot: New RQ4-Integrated Partner. Chatterspot’s exciting customer loyalty and marketing automation software will soon be integrated with RQ4. This new integration will allow clients to use RQ4 CRM data to better manage customer relationships and personalize marketing messages via text and email.
New RQ4 B.I. Showcase: Fully customizable and scalable, the New B.I. features an improved user interface, accessible via computer, tablet or mobile device. The New B.I. builds on standard RQ4 reporting with in-depth operational data sets and tools to quickly analyze patterns and trends, answer critical questions, and make well-informed business decisions.
iQmetrix has also invited reps from a number of its partner companies to the booth (#1145) to demo their products and services. These partners include: Chatterspot, Chase Paymentech, Envysion, Phobio, ProtectCELL and Qmadix. In keeping with the “Connecting with Today’s Consumer” theme, each of the partner solutions showcased at the booth contributes to enhancing the in-store experience as well.
“2013 is an exciting year for our company and we’re looking forward to showing CTIA attendees the breadth and versatility of our product lineup,” Krywulak adds.
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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iQmetrix Partners with Mobile Application and Cloud Service Provider ‘SnapOne, Inc.’
VANCOUVER, BC – September 19, 2013 – iQmetrix is pleased to announce its partnership with SnapOne, Inc. whose mobile applications for securing and managing data, devices and people will soon be integrated and available for purchase as ‘Snap One’ in any wireless retail location using iQmetrix’s RQ Retail Management system.
The Snap One-RQ integration is scheduled for release in early October 2013. Upon purchasing the Snap One suite in-store, consumers will create an online account and have instant access to three unique apps plus cloud storage. The complete Snap One suite includes:
Snap Secure for securing data, devices and people
Snap Sync for syncing devices and files to the cloud
Snap Play for streaming and managing music anywhere
Cloud storage, 30 GB in base plan, plans extend up to 500 GB“We’re very excited to partner with iQmetrix,” says Mark Anderson, SnapOne, Inc.’s Vice President of Business Development. “By integrating with the RQ Retail Management system, we are able to offer our app suite to consumers at the point of sale, as they activate their new mobile devices.”
“SnapOne, Inc. is the first company we’ve partnered with that’s in the cloud service space,” notes Kelly Kazakoff, iQmetrix’s Chief Operating Officer. “We felt that with consumers’ growing need for private data storage and device security, Snap One is an app worth offering at the point of purchase.”
Media Contacts:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
Bethany Diddle
Marketing Communications Manager
SnapOne, Inc.
Email: bdiddle@snapone.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
About SnapOne, Inc.
SnapOne, Inc. is a fast-growing developer of consumer and family cloud services. The company’s Snap OneTM, Snap Secure®, Snap SyncTM and Snap PlayTM brands allow consumers to leverage the cloud with simple yet powerful applications for securing data, devices and people, and organizing, managing and sharing content across a broad range of platforms. Headquartered in Princeton, N.J. with offices located worldwide, SnapOne, Inc. is backed by Edison Ventures and Sycamore Ventures. For more information, please visit www.snapone.com.
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SnapOne, Inc. Launches New Snap One Cloud Application Suite, Announces First-of-Its-Kind Partnership With iQmetrix to Distribute Apps at Mobile Retailers
Link to original press release.
With Snap One's Individual and Family Security Services and Cloud Mobile Apps, More Than 11,000 Retailers Can Offer Cross-Platform Data and Family Security and Sync and Media Streaming Cloud Services to Customers at the Checkout Counter
PRINCETON, NJ--(Marketwired - Oct 22, 2013) - SnapOne, Inc., a leading developer of consumer security services and mobile apps, today launched Snap One™, a cross-platform portfolio of mobile applications that allows individuals and families to easily secure, sync, back up, stream and share their digital lives through a secure, centralized cloud.
Snap One is the first app suite to be distributed across mobile retailers in North America through a partnership with iQmetrix, a leading retail technology provider offering retail management and customer experience software to more than 11,000 phone and electronics retailer locations, including authorized AT&T, Verizon and Sprint independent retailers. This month, iQmetrix's partner retailers will begin rolling out Snap One alongside phone, tablet and computer accessories, and via in-store digital kiosks in the U.S. and Canada."This partnership not only introduces a new revenue opportunity for us and the retailer, it helps us penetrate the market in a very personal way which will generate meaningful awareness among consumers and their families," said Jiren Parikh, president & CEO of SnapOne, Inc. "Improving consumer awareness about the new mobile and cross-platform security options available to families is at the core of every business decision we make.""SnapOne, Inc. is the first company we've partnered with that's in the consumer cloud application space," said Kelly Kazakoff, COO at iQmetrix. "We felt that with consumers' growing need for cloud applications that help them to manage information and personal security, synchronize data across a broad range of devices, and maintain instant access to their media, Snap One is an app worth offering at the point of purchase."
The Snap One suite includes Snap Secure®, Snap Sync™ and Snap Play™ applications for smartphones, tablets and computers, cloud storage options ranging from 25GB to 500GB, and the ability to add up to six family members and connect an unlimited number of devices. With more than 50 features, Snap One is the most comprehensive cloud application suite built exclusively for consumers and families.
Customers can buy Snap One in stores and immediately download the suite of applications onto Android, Apple, and Windows smartphones and tablets. Snap One will work seamlessly across those devices, as well as synchronize with desktop computers. iQmetrix retailers will market an exclusive offer of $99.99 a year, which includes all current and future Snap One cloud applications for installation on an unlimited number of devices, with 30GB of initial storage, and the ability to assign up to six family members to share apps and storage.
Snap One Apps and Features:
Snap Secure provides a broad range of protection and safety features for data, devices and importantly, people. Key data security features include Backup and Restore of mobile device data; Bit Defender anti-virus for Android -- rated #1 by PC Magazine; personal and family safety features including Family Locator, Tracking and Footprints, Driver Safety monitoring to prevent distracted driving accidents, Safety Zones for managing family activity by location with instant alerts, Panic Button for alerting public safety, friends and family when you feel your safety is at-risk; device security including remote device locate, wipe and camera control if your device is lost or stolen, and SIM guardian protecting your phone from unauthorized use.
Snap Sync is the simplest way to synchronize your data to the cloud for cross-platform access, streaming and sharing from anywhere. Support for smartphones, tablets and computers allow you to easily sync photos, videos, music, documents and virtually any file type you want to the cloud.
Snap Play for managing, organizing and streaming your music from the cloud. Synchronize your music and music videos, including your iTunes library to the cloud for instant access from any Snap Play application or web browser on virtually any device out there, with optimized streaming over mobile networks so you always have access to your favorite music.
Family Support for up to six family members to share apps and storage.
Cloud Storage expandable up to 500GB, with 24/7 availability, and the highest level of security using Amazon's bulletproof cloud platform. Snap One users can share cloud storage with family members while keeping each individual's information private and secure from the rest of the family.
Cross-platform support spanning Android, iPhone, Windows Phone 8, Blackberry phones and tablets, Windows and Apple computers, as well as web browser access to all your cloud data and managing Snap One feature and users.
Global languages with launch support to include Spanish, French, German, Portuguese, Russian, Chinese and Japanese.
Snap One will be updated regularly with a broad range of new enhancements and apps covering media management, editing, sharing, data and people security, family controls, and other features that are important to individuals and families for managing their connected-lives.
About SnapOne, Inc.
SnapOne, Inc. is a fast-growing developer of consumer cloud applications. The company's Snap One™, Snap Secure®, Snap Sync™ and Snap Play™ brands allow individuals and families to leverage the cloud with simple yet powerful applications for securing data, devices and people, and synchronizing, streaming and managing their entire digital life across a broad range of devices. SnapOne, Inc. is headquartered in Princeton, N.J. with offices located worldwide, SnapOne, Inc. For more information, please visit www.snapone.com.
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ4 Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
Contact Information
Media Contacts:
Vanessa Camones and Zach Servideo
theMIX agency for Snap One
Email Contact
Bethany Diddle
Snap One Marketing Communications Manager
609-720-1900, ext. 5026
Email Contact
Allan Pulga
Manager, Communications
604-694-8038
Email Contact
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iQmetrix listed among Top 50 Small & Medium Employers in Canada for fourth year in a row
VANCOUVER, BC - Nov, 14, 2013 - iQmetrix has been ranked 40th on the 50 Best Small & Medium Employers in Canada list for 2014. This is iQmetrix's fourth consecutive year on the esteemed list.
The Top 50 Employers list is determined by AonHewitt and the Queen's School of Business, in partnership with PROFIT Magazine. AonHewitt and Queen's surveyed participating companies' employees, HR team and executives to measure overall employee engagement and a number of other factors. The program is open to companies with 50 to 399 Canadian employees.
The complete list of the 50 Best Small & Medium Employers in Canada was published on PROFITguide.com last week (Nov. 7)."The engagement of iQmetrix employees is arguably our most important metric," said Nevin Danielson, iQmetrix's Manager of Employee Development."Everything else –- quality products, creativity, customer service, even our brand –- starts with colleagues that are committed to growing and helping each other succeed. We don’t necessarily see our score as an achievement. It’s an indicator of organizational health; one we take very seriously."
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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iQmetrix Releases Smartphone Sales Stats for Black Friday Week [INFOGRAPHIC]
VANCOUVER, BC – Dec. 6, 2013 – iQmetrix, the leading provider of retail management software for the North American wireless industry, today released statistics on smartphones purchased during Black Friday week (Tuesday, Nov. 26 to Sunday, Dec. 1). iQmetrix sampled data from approximately 15,000 store locations across the U.S., revealing year-over-year buying trends from Black Friday 2011, 2012 and 2013. (See full infographic below.)
iQmetrix collects data from its RQ Retail Management system, utilized by independent wireless retailers across North America to process an estimated 14.5 million handset transactions each year. Information gathered from this substantial database provides a unique look into mobile phone, plan, add-on and accessory purchasing trends.
Key Findings (view full infographic below)
Sales of Mobile Phones: The big jumps in sales were on Black Friday (up 20% YOY) and Saturday (up 36% YOY).
OS Share (nationwide): remained relatively stable, with Windows Phone (up from 1% to 5% share YOY) taking a bit of market share from Android (down from 72% to 68%). Apple's share remained at 27% YOY.
OS Share (regional): Android dominates all regions, while Apple has the highest penetration in the Northeast (34%). Windows Phone has by far its strongest sales in the South (10%).
Manufacturer Share: Big YOY gains made by LG (led by the G2 and Optimus Black), HTC (led by its One line) and ZTE. Motorola's share dropped significantly YOY. Apple held steady. Samsung saw a significant YOY drop.
Phone Models: On Black Friday, the Top 5 selling phones in America were the iPhone 5s (14% of total phones sold) the Samsung Galaxy S4 (10%), the LG G2 (8%), the LG Optimus Black (8%), and the iPhone 4s (7%).
Black Friday Shopping Hours: Shopping peaked between 9 a.m. and 12 noon this year, as opposed to afternoon peaks in 2012 and 2011.
Cost of Phones and Accesories: went up respectively YOY, from an average of $95 and $26 in 2012 to $106 and $31 in 2013.
Below is the full infographic from iQmetrix (click to expand).
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
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iQmetrix Acquires Zebop Wireless (Web Werkz) to Deliver Amazing Omnichannel Experiences
VANCOUVER, BC - January 14, 2014 – iQmetrix, the leading provider of retail management software for independent North American wireless retailers, is pleased to announce its acquisition of Zebop Wireless Information Inc. Zebop is a Vancouver-based company commonly known as Web Werkz, which specializes in building websites for independent wireless retailers.
To date, Web Werkz’s primary offerings include WirelessDealer.ca (custom websites with an online ordering portal) and CompareCellular.com (consumer phone and rate plan comparisons).
WirelessDealer.ca has built websites for many of the top wireless retailers across Canada, including Best Buy Canada, Future Shop, WirelessWave, TBooth, and more.
CompareCellular.com is one of the most visited sites of its kind in the wireless industry. It provides up to date information on the latest phones, reviews, rate plans and wireless industry news.
“We are extremely excited about this acquisition, which will leverage Web Werkz’s demonstrated expertise in e-commerce,” says iQmetrix President and CEO Christopher Krywulak. “iQmetrix solutions focus on creating great in-store experiences for the retailer, retail staff and the end consumer, and now with Web Werkz, we can extend those experiences to the online channel.”
Web Werkz’s e-commerce offerings will complement iQmetrix’s existing in-store and mobile retail solutions to deliver true omnichannel experiences, Krywulak says. “This means no matter where consumers interact with the retailer – online, in-store or via mobile – they will have a seamless and consistent buying experience, and a consistent brand experience.”
This acquisition will introduce new benefits to the retailer as well, as iQmetrix will enable retailers to manage content, pricing and inventory information for all channels using a single, centralized product library. Ultimately, iQmetrix will make it easier for retailers to deliver and manage omnichannel experiences.
“We are excited at the possibilities iQmetrix has opened up for our company,” says Zebop/Web Werkz President Al Kilburn. “By joining iQmetrix, we are not only able to expand our market reach beyond Canada and into the U.S., we also become a part of an exciting company that shares our values and priorities.”
Media Contact:
Allan Pulga
Manager, Communications
iQmetrix
Phone: 604.551.9907
Email: AllanP@iQmetrix.com
About iQmetrix:
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada and the United States. www.iQmetrix.com
About Zebop/Web Werkz:
Web Werkz develops dynamic websites for independent wireless dealers across Canada. Our websites automatically update phones, rate plans and features as they are introduced or changed by the carrier. No more out of date information; worry-free updates.
In addition to the managed content we provide that is available on the public site we also provide an online ordering system that allows corporate accounts to order phones and services through a secure site. Our system is used on a daily basis by some of the largest companies and government agencies in the country, processing tens of thousands of orders per year.
We currently have over 90 Bell, Telus and Rogers dealers using our service. An overview of our product can be seen at www.wirelessdealer.ca
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